What We Offer Support Services

Support Services

Skyzen offer a range of cost-effective support services with committed response times to optimize the availability of your desktop estate, network and datacenter.


Datacenter Support

The Datacenter Support service delivers a single point of contact for the on-site support of a multi-vendor server infrastructure.

Skyzen’s Support service delivers a cost effective means to consolidate and simplify the delivery of maintenance to the datacenter. It ensures maximum availability of your business critical systems and offers:

  • Guaranteed service levels ranging from Sunday to Thursday (9 am -5:30pm) through to comprehensive 24 x 7 x 365.
  • All services are tailored to exactly your business need.
  • Rapid access to skilled specialist engineers
  • Assurance of accredited engineers across the country for on-site fault rectification
  • Regular reporting and reviews with your Service Manager


Desktop Support

Skyzen offers a reliable and trusted Desktop Support service for your end-users, ensuring maximum availability.

Our portfolio of Desktop Support services range from Lifetime Maintenance providing next working day support through to highly responsive dedicated on-site technical teams. Lifetime Maintenance offers a cost effective means to enhance the manufacturer’s warranty.


Network Support

Skyzen’s Network Support service offers customers a reliable and cost-effective and robust multi-vendor network support solution to provide maximum availability of their network infrastructure.